Star Island Cancellation Policy

Star Island and Conferences offer a full refund of program fee and deposit up to 4 weeks prior to the start of the conference, after which time, both the program fee and deposit become non-refundable.  There is a process for exceptions in the case of extenuating circumstances*.

Star Island Length of Stay (Proration) Adjustments Policy

In the event you need to reduce the duration of your stay from the number of nights you originally registered for, Star Island will prorate the room and board charges up to 4 weeks prior to the start date of the conference. If less than 4 weeks before the conference, there will be no proration to the room and board charges.  You will be charged for the number of nights you originally registered for.  In the case of extenuating circumstances*, consideration for proration will be determined independently by Star Island.

*Extenuating circumstances are subjective and will be considered for approval by both Star Island (for deposit) and your conference (for program fees) on a case-by-case basis.